台北慕軒酒店，臻品之選 (Madison Taipei, a Tribute Portfolio Hotel)

酒店很乾淨，有happy hour 的時間挺不錯的，就是早餐的款式不算很多，但staff 們都很有禮貌，很願意協助你。

萬豪在加入傲途格精選後迎來了華麗的蛻變。酒店在保留原有舒適度的基礎上，於細節處注入更多藝術感。客房內的裝潢、燈具和藝術擺設都經過精心挑選，令人耳目一新。員工的服務熱情周到，辦理入住高效流暢。餐飲體驗也同步提升，早餐選擇豐富美味。這次品牌轉型無疑是成功的，成功地將自己從一眾商務酒店中區分出來，提供了更個性化、更具魅力的下榻體驗。是會再次選擇入住的優質酒店。

Everything is safe, nothing is particular good or bad. The gym is a bit too smalll, I would suggest to remove some of the running machine and leave the space for yoga mat (if the hotel provide the yoga mat, there should be space for it) The front desk staff is a bit robotic. Still, not the end of the world. They did nothing wrong, just doesn’t feel like I was staying at a hotel. More like a hustle or self help dormitory (in terms of services)

房間很乾淨，職員專業又親切，地點在兩個捷運站中間，很方便因為巴士站就在酒店對面。機場出來很快，便利店也是在後面街就有兩間，下次再來會再次入住。

飯店位置和服務人員都非常的棒👍🏻 很值得鼓勵👏🏻也因為如此，下次再來台北也會以慕軒為第一優先選項～ 只是很可惜，入住當天傍晚回到飯店房間，有一股臭味（很像嘔吐的味道），飯店櫃檯馬上提議換房，但怕麻煩，建議房務人員在我們外出時可以再來檢查打掃🧹，果然，晚上再回房時已經沒有味道 但⋯第二的問題就是，浴室洗手檯發現角落有發黴沒有清理乾淨的狀況，及床單有毛髮⋯⋯ 所以希望衛生環境可以再加強一些😊 希望下次還有機會入住😊

👏🏻👏🏻👏🏻酒店服務絕佳，基本上任何服務都能做到！staff都笑面迎人，真誠服務，每次都能幫忙照召電taxi並服務開關車門！ 衛生設施也非常好，房間也頗大！😁

整體上房間很好睡 位置很不錯 叫車不好叫 房務在整理東西時候 把我的睡衣丟在地上 也沒有幫我掛起來 整體上房價很舒服 早餐很好吃 晚上的happy hour 可以讓我們回到飯店 可以放鬆時刻 透過訂房網站 訂購不能算入國泰會員

飯店服務極為周到，員工親切有禮，細節處處體現高水準，入住期間備感溫馨與尊重，早餐精緻但有飽足感，房間有提供啤酒與玻璃罐裝水、藍牙喇叭，是令人想再次造訪的優質選擇。

整體而言，酒店環境舒適，我特別喜歡這裡幽靜的氛圍。值得一提的是前台員工 (Ian) Lan Lun，他非常有同理心，態度誠懇，並且熱心助人。行李員 Daniel 及其團隊同樣表現出色，樂於協助。退房時的同事 Queenie 也展現出高度的專業性。 然而，Chef Concierge（其名牌上未顯示名字，但佩戴了金鎖匙）態度令人失望。當我們希望更改餐廳預訂時，他表現得不太樂意，且毫無笑容，服務態度明顯與其他員工有所落差。 餐廳部分，早餐選擇豐富，令人滿意。但晚餐部分並非正宗義大利菜，更接近一般西式餐點。餐廳員工的制服與名牌也有改進空間，有些制服不合身，名牌經常佩戴錯誤。員工整體儀容（grooming）亦可再加強。整體來說，雖然與萬豪（Marriott）品牌水準尚有一段距離，但住宿體驗仍算舒適愉快。 Overall, the hotel is comfortable, and I particularly appreciated the tranquil environment. Special praise goes to the front desk staff member (Ian) Lan Lun, who showed great empathy, sincerity, and a helpful attitude. Bell staff Daniel and his team were also very supportive and accommodating. During check-out, Queenie demonstrated a high level of professionalism. However, our experience with the Chef Concierge was disappointing. Although he wore the golden keys, his name was not displayed on his badge. When we requested to change a restaurant booking, he appeared reluctant and offered no smile throughout the interaction. His attitude was noticeably inconsistent with the otherwise excellent service provided by other staff. As for the dining experience, the breakfast selection was impressive and plentiful. However, the dinner offerings did not reflect authentic Italian cuisine, leaning more toward general Western dishes. Additionally, the restaurant staff’s uniforms and name tags could use improvement — some uniforms were ill-fitting, and many name badges were worn incorrectly. Both The grooming standards and cleanliness of restaurant staff could also be enhanced. While the overall experience was comfortable, there is still a noticeable gap compared to the typical Marriott standard.

從下車開始就有專人服務，包含提行李及門口的侍者開門等等。入住check in速度快，當時提早辦理入住後就將行李寄放，晚上回飯店時行李也是已經在房間等候了。房間內舒適寬敞，是心目中想要的房間。期待下次再次入住。